Shipping Policy

SHIPPING/DELIVERY TIME:
All items will be shipped within 5-8 business days after receipt of payment, unless items are out of stock.
In the event of a stock shortage, and for this purpose, the customer will be informed via email or other available means.

Delivery may take 2 to 10 business days after shipping, depending on the destination country.
We cannot take any responsibility for any delay that occurs in delivery transit time. The reason is because transit time is highly dependent on the postal service of the local and/or destination country.

International Delivery:
We strive to offer the most reliable and affordable delivery service, but sometimes international delivery may be subject to conditions and depends on the carrier and/or customs services of the destination country.

Please contact us for further assistance if you have not received your order within 20 business days of confirming your purchase.

PAYMENT METHODS:
- MB - ATM
- MB Way

- Credit/debit cards
- Apple Pay
- PayPal

*If the customer wishes to register a PayPal account, simply access the following web address:
https://www.paypal.com

LEGAL FEES:
All sales prices advertised and indicated on this website are expressed in euros (€), and include the VAT rate in force in mainland Portugal on the date of shipment, as well as other applicable legal rates relating to delivery within the territory of the European Community (EC).
Payment and application of import taxes, duties, GST as well as all other relevant delivery costs are the responsibility of the customer.

Such rates may vary from destination to destination. As such, we recommend that the customer seek information from customs services or a local import broker for more information on the taxes and duties that apply in their country.

SHIPPING COSTS:
At this time, all shipping fees or costs are free to any destination (except for international VAT/VAT fees and/or customs fees applicable in the destination country)
This is a temporary promotion and may be changed at any time without prior notice.

Purchase values:

Up to €49.99
Delivery cost: FREE

From €50.00 to €99.99
Delivery cost: FREE

Over €100.00
Delivery cost: FREE

IMAGE PRESENTATION AND VIEWING:
All images available on our website/online store are presented and described as accurately as possible and are as real as possible.

Please note that images and the visibility of colors and details of items are subject to slight variations in presentation and may not be exact to the originals.
Please also note that monitor settings may vary from device to device, and for this reason there may be slight differences between the images shown and the actual colors.

RETURN POLICY FOR ITEMS:
The item to be returned must be new and in its original condition.
The item must be returned with all original packaging, protection, labels, tags and accessories without any sign of modification or alteration.
If the item is defective, the customer has up to 14 days from the date of delivery to request an exchange for a new item.
If the customer is not satisfied with their purchase, they can return it for exchange, or if they are not interested in another item, they can request a refund.

Unused/unopened items in original packaging will be exchanged or fully refunded within 15 business days of receipt.
Please note that all purchases must be returned within 14 days of delivery.
No returns for refund or exchange will be accepted after 14 days from the date of delivery.

For exchange or refund purposes, please send us an email including the following information:


  • Copy of the document issued by Sportland, Lda.

  • Reason for return.

  • Name.

  • Address.

  • Telephone contact.

After receiving and analyzing the conditions of the returned item, and if applicable, the exchange or refund will be made.
In case of a refund, it will be made through the same system or method that was used in the purchase by the customer (excluding shipping costs or additional fees).

Shipping costs are non-refundable except for the following:

  • Shipping address error.

  • Error in the submitted article.

  • Item with original defect.

Refund of the applicable item in any of the following points (within the legal period of 14 days):

  • Our error in sending.

  • Our error in the submitted article.

  • Item with original defect.

  • Item returned as original, without any sign of dirt, modification or appearance of having been used.

  • Item returned with all original packaging, protections, labels, tags and accessories without any damage or modification.

Item refund not applicable in any of the following points:

  • Error in the order by the customer.

  • Item returned appears to have been used.

  • Item returned dirty and/or damaged.

  • Item returned with changes and/or modifications to its original condition.

  • Item returned without original packaging, protection, labels, tags and accessories.


CONTACT:
For more information or if you have any additional questions, please contact our Customer Service
via the following email address: info@ninety-eight.com

These general conditions came into force on January 1, 2024, and may be changed without prior notice.

©1998 - 2025 Sportland, Lda. All rights reserved.